Our recoveries department is described as 'extremely efficient' and deploying ‘advanced cash collection techniques’ by The Legal 500, which ranks us as a Tier One firm.
We currently support lender clients with the recovery of secured and unsecured debt, mortgage arrears and shortfalls, commercial and business debt, prudential debt and asset-based lending.
We also offer clients outsourced mortgage rehabilitation and pre-litigation collection services.
We are acutely aware that working in the financial services industry requires specialist knowledge and sensitivity.
Cases are therefore progressed efficiently towards customer rehabilitation or debt recovery and are always dealt with cost-efficiently, but with treating customers fairly and the customer journey at the forefront of our minds.
Our in-house team of software developers also work in a 'real-time development environment' that allows rapid responses to changes in processes or procedure.
Our data analysts and software developers can present data in any format the client requires. Whether it is a batch export, web services, uploads to data warehouses, Excel spreadsheets or through our client extranet – we will provide you with the information you need when you want it and in the format you require.
My family and I have had Charlie Fraser as our solicitor and legal advisor for the past twenty-five years. Charlie has a wealth of knowledge and is highly regarded within the legal profession. In a recent legal issue he went well over and above any necessary service to help in any way he could. I totally trusted his advice and path to proceed. The fact that the matter was resolved successfully was purely down to his persistence and professionalism. Simply put, I cannot imagine having any one else handle my legal affairs and will be eternally grateful for the support he has provided me and my family over the years.
K. Berry, private client
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