Client feedback
Great service. Carla responded quickly to any queries. Everything went very smoothly and I felt that I was kept well informed throughout the application process.
Remortgage client
Our recoveries department is described as 'extremely efficient' and deploying ‘advanced cash collection techniques’ by The Legal 500, which ranks us as a Tier One firm.
We currently support lender clients with the recovery of secured and unsecured debt, mortgage arrears and shortfalls, commercial and business debt, prudential debt and asset-based lending.
We also offer clients outsourced mortgage rehabilitation and pre-litigation collection services.
We are acutely aware that working in the financial services industry requires specialist knowledge and sensitivity.
Cases are therefore progressed efficiently towards customer rehabilitation or debt recovery and are always dealt with cost-efficiently, but with treating customers fairly and the customer journey at the forefront of our minds.
Our in-house team of software developers also work in a 'real-time development environment' that allows rapid responses to changes in processes or procedure.
Our data analysts and software developers can present data in any format the client requires. Whether it is a batch export, web services, uploads to data warehouses, Excel spreadsheets or through our client extranet – we will provide you with the information you need when you want it and in the format you require.
Great service. Carla responded quickly to any queries. Everything went very smoothly and I felt that I was kept well informed throughout the application process.
Remortgage client
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