AC is committed to protecting your personal information.
Aberdein Considine & Company is a Partnership established under the Law of Scotland with a Head Office situated at 5 - 9 Bon Accord Crescent. Aberdeen, AB11 6DN and having a place of business inter alia at 30 Cloth Market, Newcastle upon Tyne, NE1 1EE.
We are members of and authorised by the Law Society of Scotland. A list of the Partners of the Firm is available on request. A list of the Partners of the Firm is also displayed at Head Office situated at 5 - 9 Bon Accord Crescent, Aberdeen, AB11 6DN and at 30 Cloth Market, Newcastle upon Tyne, NE1 1EE aforesaid.
We abide by the professional practice standards set forth in the Standards of Conduct of Practice Rules for Solicitors laid down by the Law Society of Scotland. The standard of Conduct Practice Rules may be inspected by accessing the Law Society of Scotland website - www.lawscot.org.uk
We are authorised and regulated by the Solicitors Regulation Authority (SRA) which is the regulatory body of solicitors practicing in England and Wales. Our Registration Number is 628245.
We are authorised and regulated by the Financial Conduct Authority (FCA), 25 The North Colonnade, Canary Wharf, London, E14 5HS. Our Financial Services Registers number is 142693. Our permitted business is advising on and arranging pensions, savings and investment products, non-investment insurance contracts and mortgages. You can check this on the Financial Services Register by visiting the FCA's website www.fca.org.uk/firms/systems- reporting/register or by contacting the FCA on 0800 111 6768.
FAO Data Protection Officer
Aberdein Considine & Company
5-9 Bon Accord Crescent
Information about you that we collect and use includes:
We are committed to processing your data in a lawful, fair and transparent manner.
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We may collect your personal information directly from you, from a variety of sources, including:
If you have a financial adviser and/or are a member of your employer's pension scheme, the information we collect and use will most likely have been provided by them on your behalf.
We may also collect personal information on you from places such as business directories and other commercially or publicly available sources - eg to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
We may share your information with third parties for the reasons outlined in 'What we collect and use your information for'
These third parties include:
The majority of your information is processed in the UK and European Economic Area (EEA)
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically and must undertake annual training on this.
Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
We will keep your personal information only where it is necessary to provide you with our products or services while you are a client.
We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
You have several rights in relation to how AC uses your information. They are:
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a Data Subject Access Request (DSAR).
If your personal information is inaccurate or incomplete, you can request that it is corrected.
You can ask for your information to be deleted or removed if there is not a compelling reason for AC to continue to have it.
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information - but only to ensure we don't use it in the future for those reasons you have restricted.
You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example if you were transferring your business to another Firm or if you were moving your pension to another pension provider.
You can object to AC processing your personal information where it's based on our legitimate interests (including profiling), for direct marketing (including profiling); and if we were using it for scientific/historical research and statistics.
You have the right to ask AC to:
Your complaint will be acknowledged within five working days and normally, after a full investigation, you will receive a detailed response within a further ten working days.