Business Support Assistant

Date Posted: 08/02/2018

Location: Edinburgh

Job Description

Position Type: Full Time / Permanent

Due to our rapid growth in Edinburgh, we are opening a new office in the city and are looking for an enthusiastic and outgoing individual to join our team.  The ideal candidate will support the office on a day to day basis on key business requirements and provide a level of customer service and client experience second to none to maximise business opportunities.

Key Responsibilities

  • Reception duties; answering/transfer incoming calls
  • Highest level of customer service when greeting clients on arrival, secure sign in procedure and informing departments/staff of their clients arrival
  • Daily collection and distribution of mail, co-ordinating mail runs
  • Scanning incoming mail
  • Ensure outgoing mail is signed and posted by Royal Mail or DX
  • Arranging couriers
  • Room bookings including setting up of webex
  • Preparing teas/coffees for meetings
  • Processing streamline credit/debit card payments and doing daily reconciliation for Cashroom and banking cheques
  • General admin support for the office




  • 5 standard grades or equivalent


  • Highers - English/Admin/Business

Skills and Experience


  • Previous reception experience
  • Customer services based role - to include dairy management
  • Call handling - outbound and inbound



  • Microsoft office


  • Case Management System - VisualFiles



  • Presentable
  • Portray professional manner at all times
  • Good communication skills both oral and written form
  • Ability to multitask
  • Good organisational skills
  • Attention to detail
  • Positive and proactive manner

How Do I Apply?

Online: Application Form

Download: Application Form


Mail: Human Resources Department
Aberdein Considine
5 - 9 Bon-Accord Crescent
AB11 6DN