Conveyancing Case Handler

Date Posted: 27/03/2018

Location: Newcastle

Job Description

Position Type: Full-time / Permanent

Aberdein Considine have an immediate requirement for Conveyancing Case Handlers to join our busy Corporate Conveyancing Team within our Newcastle office. The successful candidate will provide an end to end conveyancing service and perform all conveyancing duties relating to the remortgage of properties.

KEY RESPONSIBILITIES

  • Management of remortgage cases from instruction and managing through to completion and registration on behalf of our lender clients
  • Taking responsibility of own case load and completing from start to finish. To include, opening the case on case management system, preparing documents for issue, drafting cash statements, reviewing returned documents from customers, ordering redemption statements and organising completion of case
  • Liaising with customers and where appropriate, mortgage introducers to provide assistance and updates on case
  • Reviewing all incoming mail relating to transaction – to include all correspondence received from any pointed third party solicitors
  • Ensuring customers have an efficient, problem free journey through their remortgage transaction
  • Returning voicemails and emails within client SLA guidelines
  • Administration duties where appropriate – scanning, filing, receiving voicemails and distributing them
  • Clarifying and investigating, where appropriate any queries on title and confirming instructions on whether a case is non-standard and checking the case out accordingly
  • Ascertaining whether the transaction requires any additional works (transfer of equity, letter of
    postponement etc) and ensuring this is identified on the case management system and assigned to an appropriate case handlers
  • Ensuring the registration of a first ranking charge over the Property in favour of the lender in remortgage transactions
  • Where a complaint is made in relation to a case assisting with providing the Compliance Team with a full review of the case to allow a response to be drafted to the party making the complaint
  • Ensuring LSPG processes and procedures are adhered to at all times

Requirements

QUALIFICATIONS
Essential
  • GCSE or equivalent in Maths and English with a minimum grade C
Desirable
  • All law or conveyancing based qualifications will be considered
 
SKILLS AND EXPERIENCE
Essential 
  • Previously carried out purchase, sale or remortgage conveyancing
Desirable
  • Previous high volume remortgages conveyancing experience
KNOWLEDGE
Essential 
  • Knowledge of private client and corporate client conveyancing general procedures
Desirable
  • Familiar with the innovations and proposed changes to conveyancing in terms of digital progression
APTITUDES
Essential
  • Good time management and organisational skills
  • Attention to detail
  • Excellent written and oral communication skills
  • Able to work on own initiative


How Do I Apply?

Online: Application Form

Download: Application Form

E-mail: recruitment@acandco.com

Mail: Human Resources Department
Aberdein Considine
5 - 9 Bon-Accord Crescent
Aberdeen
AB11 6DN